In the fourth edition of the Food Safety Select Member Spotlight Series, we asked Chief Operating Officer (COO), Jeff Chilton all about BluWave Technologies, a company that has been helping manufacturers achieve and maintain operational excellence in food safety and quality, through their digital record-keeping systems and KPI technology.
What is the story behind the establishment of BluWave Technologies and how did you become involved in the business?
We founded BluWave in 2018 to respond to the need in the manufacturing industry for electronic record keeping and KPI dashboards to achieve and maintain operational excellence. Too many companies still use pen and paper reporting systems and react to information after the fact. BluWave provides real-time solutions to help document and manage business results proactively.
Who are BluWave Technologies customers?
We have been helping manufacturers, including food manufacturing companies with food safety, quality, and operations data management, to achieve operational excellence since the beginning. In fact, we also have a lot of food industry contacts.
How is BluWave Technologies helping manufacturers improve and maintain food quality and safety?
BluWave helps companies digitize food safety and quality record-keeping, along with operations data. This significantly reduces record-keeping errors and time requirements.
We also help manufacturers identify the critical KPI’s they should measure in the areas of Safety, Quality, Yield and Productivity. We then capture the data electronically and report the results in real time KPI Dashboards so companies can optimize performance throughout the day and trend results for higher-level decision making.
What solutions are you providing manufacturers to empower plant floor employees, managers, and executives to succeed and achieve operational excellence?
Digitized record keeping systems, customized reporting, and KPI dashboards to provide visualization of results in real time. Data can also be analyzed in many ways including overlaying lines or plants to compare performance. This engages employees and provides incentives to drive continuous performance improvements.
Dashboards can also provide SPC data with targets and upper/lower control limits to drive improved process control. All results can be displayed on monitors on the plant floor and in break rooms to get employees engaged to produce maximum results.
Are BluWave Technologies products and services affordable for small and medium businesses?
Yes, this is one of the greatest benefits of the BluWave platform. We have affordable pricing options at multiple tiers that all-size businesses can afford. BluWave is substantially less expensive than all the other food safety and quality management software systems on the market.
Have you seen an increase in businesses turning to BluWave Technologies since COVID-19?
Unfortunately, not. COVID has caused many companies to cut budgets due to loss in their sales volume. However, it is still wise for companies to use BluWave now to help reduce operating expenses and improve profits.
What are some of the advantages of BluWave Technologies services over its competitors?
Pricing for sure. Plus it's a more configurable platform to get desired results. The KPI assessment service and Operational Excellence dashboards are superior to any competitor offerings.
What sort of support is available to BluWave Technologies customers?
BluWave offers a great onboarding process to get everything up and running smoothly then continues to provide support and quarterly business reviews to assure continued success.
How is BluWave Technologies helping to improve the food safety culture of food businesses in Australia?
BluWave has partners that are experts in food safety culture training and assessments. In conjunction with the BluWave platform, these services facilitate GFSI compliance, engage employees at all levels of the organization, and can include quantified assessments to establish baselines that can be measured and continually improved with updated assessments annually.
What 3 words best describe BluWave Technologies?
Digitize, Optimize, Profitize (our tag line)
Click here to contact or find out more about BluWave Technologies.
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